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  • You have the right to return or exchange your item within 30 days of purchase.
  • For exchanges or returns, shipping costs SEK 39 and is automatically deducted from your return payment.
  • When returning or exchanging, the item must be unused and returned in its original packaging.
  • For exchanges or returns outside of Sweden, you will be responsible for the return shipping costs yourself. Please contact customer service at: shop@sofiawistam.se and we will assist you further.
  • Complaints can be made through the portal below. Please note that the warranty is valid for 1 year and that careless use is not grounds for complaint.

EXCHANGES AND RETURNS